Quikrew — Terms & Conditions
Last updated: 4 July 2026
Welcome to Quikrew. These Terms & Conditions ("Terms") govern your use of the Quikrew platform, website, and app (together, the "Platform"), operated by Quikrew ("Quikrew", "we", "us", "our"), Kochi, Kerala, India. By creating an account, accessing, or using the Platform, you agree to these Terms. If you do not agree, do not use the Platform.
1. What Quikrew Is (and Is Not)
1.1 Quikrew is an aggregator and technology platform that connects hospitality businesses ("Vendors" — caterers, hotels, restaurants, and event companies) with hotel-management students and graduates ("Students") who are seeking event shifts and related work.
1.2 Quikrew's role is limited to introducing Vendors and Students and providing the tools to post shifts, claim shifts, communicate, and record ratings.
1.3 Quikrew is NOT:
- an employer, staffing agency, or labour contractor of any Student;
- a party to any work arrangement, contract, or engagement between a Vendor and a Student;
- responsible for the payment of any Student, or for collecting, holding, or disbursing any money between Vendor and Student (unless expressly stated in writing in future);
- responsible for the conduct, safety, quality of work, or acts or omissions of any Vendor or Student.
1.4 Any shift, job, engagement, or payment is a direct arrangement between the Vendor and the Student. Quikrew is not a party to it and accepts no liability arising from it.
2. Eligibility
2.1 To register as a Student, you must:
- be at least 18 years of age;
- be a current hotel-management student or a hotel-management graduate/post-graduate;
- provide true, accurate, and complete information.
2.2 To register as a Vendor, you must be a genuine hospitality business or an authorised representative of one, and provide accurate business details.
2.3 By registering, you confirm you meet these eligibility requirements. Quikrew may request proof and may suspend or remove accounts that do not qualify.
3. Accounts and Registration
3.1 You are responsible for the accuracy of the information you provide and for keeping your login credentials secure.
3.2 You are responsible for all activity under your account. Notify us immediately of any unauthorised use.
3.3 One person or business may not maintain multiple accounts to abuse features such as referrals or ratings.
3.4 Quikrew may refuse, suspend, or terminate any account at its discretion, including for false information, misuse, or breach of these Terms.
4. Verification
4.1 Students may be asked to upload identification (such as a college ID) and a photograph to confirm they are genuine hotel-management students or graduates.
4.2 Verification is intended as a reasonable check only. Quikrew does not guarantee the identity, qualifications, background, character, or reliability of any Student or Vendor, and a "verified" status is not a warranty of any kind.
4.3 Vendors remain responsible for satisfying themselves as to the suitability of any Student before engaging them.
5. Shifts — Posting, Claiming, and Completion
5.1 Vendors may post shifts specifying details such as venue, date, reporting time, duty hours, roles, dress code, staff required, and the amount payable to the Student.
5.2 Vendors are responsible for ensuring their shift details are accurate, lawful, and that the workplace is safe and complies with all applicable laws.
5.3 Students may claim available shifts. A claim is a request; the Vendor may confirm or reject it. A Student is only engaged once the Vendor confirms.
5.4 Contact details are shared between the parties on the day of the event, to facilitate the engagement.
5.5 After the event, Vendors may mark the shift completed and rate the Student. Students may be able to provide feedback in return.
6. Payment
6.1 The amount payable for a shift is set by the Vendor and shown on the shift.
6.2 Payment is made directly by the Vendor to the Student. Quikrew does not currently collect, hold, process, or disburse any payment, and is not a payment intermediary or escrow provider.
6.3 Quikrew is not responsible for any non-payment, late payment, underpayment, or payment dispute between a Vendor and a Student. Any such dispute must be resolved directly between them.
6.4 If Quikrew introduces platform fees, commissions, or in-app payments in future, those changes will be notified and governed by updated terms.
7. Cancellations and Reliability Score
7.1 Students who cancel a claimed shift may be required to provide a reason, and cancellations — particularly late cancellations or failures to attend ("no-shows") — may negatively affect the Student's reliability score.
7.2 Vendors who cancel a posted shift may be required to provide a reason. Vendors must not cancel unreasonably or repeatedly in a manner that wastes Students' time.
7.3 The reliability score and ratings reflect user-submitted information. Quikrew does not independently verify them and is not liable for their accuracy or for decisions made based on them.
8. Referrals
8.1 Students may receive a referral code to invite other eligible Students. Referral rewards (such as priority access or status tiers) are earned only when a referred Student meets the stated conditions (for example, completing a first shift).
8.2 Referral rewards have no cash value, are non-transferable, and may be changed or withdrawn at any time. Abuse of the referral system (fake accounts, self-referral) may result in loss of rewards and account suspension.
9. Conduct and Obligations
9.1 All users must: provide accurate information; behave lawfully, professionally, and respectfully; and not harass, defraud, or endanger any other user.
9.2 Vendors must: provide a safe and lawful workplace; comply with all applicable labour, safety, and other laws; pay Students the agreed amount; and not misuse Students' personal information.
9.3 Students must: attend confirmed shifts on time; perform duties honestly and to a reasonable standard; and not misrepresent their status or experience.
9.4 Users must not use the Platform for any unlawful, fraudulent, or harmful purpose, or attempt to bypass the Platform to avoid its features or misuse others' data.
10. Data and Privacy
10.1 We collect and process personal information (such as name, contact details, college, identification, and photograph) to operate the Platform. We handle it in line with our Privacy Policy and applicable Indian data protection law, including the Digital Personal Data Protection Act, 2023.
10.2 We aim to collect only what is needed and to retain identification documents only as long as reasonably necessary for verification.
10.3 By using the Platform, you consent to the sharing of relevant profile information (such as name, reliability score, ratings, and photograph) with Vendors for the purpose of engagement, and — on the event day — the sharing of contact details between the engaged parties.
10.4 You must not misuse, copy, store, or share another user's personal information for any purpose outside a genuine engagement through the Platform.
11. Intellectual Property
11.1 The Quikrew name, logo, Platform, and content are owned by Quikrew and may not be copied or used without permission.
11.2 By submitting content (such as reviews or profile information), you grant Quikrew a licence to use it to operate and promote the Platform.
12. Disclaimers
12.1 The Platform is provided "as is" and "as available", without warranties of any kind.
12.2 Quikrew does not guarantee that shifts will be available, that Students will be booked, that Vendors will pay, that any user will perform, or that the Platform will be uninterrupted or error-free.
12.3 Quikrew is an introducer only and disclaims all responsibility for the acts, omissions, conduct, safety, quality, or payment of any Vendor or Student.
13. Limitation of Liability
13.1 To the maximum extent permitted by law, Quikrew, its owners, and its team will not be liable for any indirect, incidental, or consequential loss, or for any loss arising from: any engagement between a Vendor and Student; any non-payment or payment dispute; any injury, damage, or loss at a workplace or event; or the conduct of any user.
13.2 To the maximum extent permitted by law, Quikrew's total liability to any user for any claim connected with the Platform will not exceed any fees actually paid by that user to Quikrew (which, at present, may be nil).
14. Indemnity
You agree to indemnify and hold harmless Quikrew and its team from any claim, loss, liability, or expense arising from your use of the Platform, your breach of these Terms, or your engagement with any other user.
15. Suspension and Termination
15.1 You may stop using the Platform and close your account at any time.
15.2 Quikrew may suspend or terminate your access at any time, with or without notice, for breach of these Terms, misuse, or to protect other users or the Platform.
16. Governing Law and Disputes
16.1 These Terms are governed by the laws of India.
16.2 The courts at Ernakulam, Kerala shall have exclusive jurisdiction, subject to any applicable requirement to attempt good-faith resolution first.
17. Changes to These Terms
17.1 Quikrew may update these Terms from time to time. Material changes will be notified through the Platform. Continued use after changes means you accept the updated Terms.
18. Contact
Questions about these Terms can be sent to: Quikrew@gmail.com — Quikrew, Kochi, Ernakulam, Kerala, India.
By ticking "I agree to the Terms & Conditions" at sign-up, you confirm that you are at least 18 years old, that your information is accurate, and that you have read and accept these Terms.